Understanding a document before accepting work helps distinguish the agreed intervention from additional operations.
Details to check
Check the business, proposed work and materials, financial conditions, date, validity period and estimated duration. FPS Economy explains what a quote should contain (French).
Connect the document to the assessment
Opening a door, replacing a cylinder and reinforcing a door are different services. Ask which fault has been identified, which parts are proposed and what will remain usable. An exact reference helps you check the installed equipment.
If the work changes
Ask for an explanation of the difference between planned and additional work. Agree to the revised proposal before it is carried out and keep a copy of the messages.
What to keep afterwards
Keep the accepted document, invoice, part references and supplied instructions together. They help explain the work completed and describe a later problem accurately. Prepare your first contact using our guide to arranging a locksmith visit.